How we respect your privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

The information you provide, enabling us to process your order and to provide you with the best possible service, will not be shared with any third parties unless you have given us your permission. The information we hold on you will be accurate and up to date. Should you find any inaccuracies we will delete or correct it immediately.

We do not receive or hold your credit card information. This is only received by our payment processors, PayPal or NoChex. Look for the yellow padlock in the bottom-right corner of your browser as you make your payment.

The personal information that we hold will be held securely in accordance with our internal security policy and the law.

How to contact us with your concerns

We invite you to contact us if you have questions or comments about privacy. Write to us at the address shown below or use the contact form.

Oriental Food Shop
14 Oak Close
The Newlands
Measham
Derbyshire
DE12 7JY

The information we collect

• We collect your sign in and contact information when you register with us so that we can process and deliver your orders, send you status update emails about your orders, and allow you to manage your online account. Your contact information is only shared with our nominated carriers or their agents to allow the normal processing and delivery of your orders.
• We collect your sign in and contact information when you register with us so that we can send you newsletters and product notifications by email and allow you to manage the way these are delivered.
• We collect your contact information when you send an enquiry through the website or by email so that we can record your requirements, respond to your enquiries and provide relevant product and service information.
• If you choose to "Tell A Friend" by sending mail message from the website, you need to submit their contact information as well as yours. This information is not kept once your message has been sent.
• We maintain web server logs for website administration and development. This information is not used for any other purpose and is never shared with outside parties.

About cookies

A cookie is piece of text that a website can send to your browser, which it may then store on your system. You can make your browser notify you when you receive a cookie, giving you the chance to decide whether to accept it. Our site uses cookies only for the purpose of taking and completing your order.